Privacy Policy — One Less Chore

1. Data Controller

The data controller is Ashley Pantry (Sole Trader), trading as One Less Chore. Contact: info@onelesschore.co.uk, 07871 209908, 49 Jackson Street, Goole, East Riding of Yorkshire, DN14 6DG.

2. What Data We Collect

We collect and process: your name, address, email address, phone number, and booking details. Payment card data is processed securely by Stripe and is never stored on our servers.

3. Why We Collect It

We use your data to: fulfil your booking, communicate about your appointment, process payments, and comply with legal obligations including HMRC tax records.

4. Legal Basis

Processing is necessary for the performance of a contract (your booking), and for compliance with legal obligations (tax and accounting).

5. Data Retention

Booking records are retained for 6 years to comply with HMRC requirements. Contact details are retained for the duration of our customer relationship and 2 years thereafter for marketing purposes (with your consent).

6. Your Rights

You have the right to: access your data, correct inaccurate data, request deletion, restrict processing, data portability, and object to processing. To exercise any of these rights, contact info@onelesschore.co.uk.

7. Cookies

Our website uses essential cookies for the booking and payment process. See our Cookie Policy for details.

Last updated: 30 June 2026